Privacy Policy
Last updated: November 2024
Fixer Appliance Repair Inc. ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website [fixerappliancerepair.ca] and our services.
1. Information We Collect
We may collect the following types of personal information:
- Name
- Phone number
- Email address (e.g., service@fixerappliancerepair.ca)
- Service address
- Details about your appliance and requested service
- IP address and browser data (for analytics purposes)
2. How We Use Your Information
We use your information to:
- Schedule and provide appliance repair or installation services
- Respond to inquiries and customer support requests
- Send service confirmations and appointment reminders
- Improve our website and services
- Comply with legal obligations
We never sell your personal information to third parties.
3. Information Sharing
We may share your information only with:
- Our technicians and staff (to complete the requested service)
- Service providers who help us operate our website or process payments
- When required by law or to protect our rights
4. Data Security
We use secure servers, encrypted communications, and industry-standard security measures to protect your data.
5. Cookies and Tracking
Our website uses cookies to improve your browsing experience and analyze website traffic. You can disable cookies in your browser settings, but some features may not work properly.
6. Your Rights
You may request:
- A copy of the personal information we hold about you
- Correction of inaccurate information
- Deletion of your data (unless required to keep for legal purposes)
To make a request, contact us at service@fixerappliancerepair.ca or call 613-413-6969.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
