Use these guides to understand common display codes and decide what’s safe to check before booking service.
For professional repair, see Washer repair in Ottawa.
Safety notice
Safety: Do not attempt live electrical testing, bypass safety switches, or open sealed refrigeration systems. If you are unsure, call a professional.
Safe homeowner checks
- Power cycle the appliance (turn off/unplug for 60 seconds, then restart).
- Confirm the breaker is fully on (some appliances use two linked breakers).
- Check for obvious blockages (filters, drain hose kinks, lint buildup) where applicable.
- If the code returns, take a photo of the display and note when it appears (start, mid-cycle, heating, draining) — it helps diagnose washer issues faster.
Stop DIY and call a technician if…
- You smell burning, see smoke, or notice sparking.
- There is active leaking or water near electrical components.
- The appliance is overheating or repeatedly trips the breaker.
- The error code returns immediately after basic checks or the unit will not run safely.
Error Codes by Brand
Samsung Washer Error Codes
Samsung appliance repair in Ottawa
| Error Code | What It Usually Means | Safe Homeowner Check | When to Call Fixer |
|---|---|---|---|
| 4E / 4C | The washer is not receiving water at the rate the control expects, or inlet flow is blocked or interrupted. | Confirm both supply taps are fully open and inlet hoses are not kinked. Check inlet screens for sediment if you can access them safely. Cancel the cycle and avoid forcing repeated starts. | If filling stays slow or the code returns, Fixer can diagnose inlet valves, water level sensing, wiring, and control-board output before parts are replaced unnecessarily. |
| 5E / SE / 5C | The washer is not draining correctly, or the control does not see the water level dropping during the drain step. | Confirm the drain hose is not kinked or pushed too far into the standpipe. Clean the drain pump filter if your model has an accessible filter. Do not keep restarting the cycle if water remains in the drum. | If the code comes back, Fixer can test the drain pump, blockage, wiring, pressure system, and control signals rather than guessing at parts. |
| UE / UB | The load is unbalanced or the drum cannot reach spin speed safely. Heavy items on one side are a frequent cause. | Open the door, redistribute the load evenly, and remove very heavy single items if possible. Run a smaller test load before calling service. | If the code repeats on balanced loads, Fixer can check suspension, drum support, motor drive, and sensor feedback before the drive system is stressed further. |
| dE / DC | The door lock is not engaging, not releasing, or the control does not receive a confirmed locked-door signal. | Close the door firmly and make sure nothing is caught in the seal. Power off for one minute, then try again once. Do not force the door open while the lock is active. | If the door will not lock or unlock reliably, Fixer can test the door lock assembly, wiring harness, and control output safely. |
| LE / LC | A motor, clutch, or drive-related fault is preventing normal drum movement. On some models this relates to locked rotor or drive communication. | Stop the cycle, unplug the washer, and avoid repeated reset attempts. Check that the drum turns by hand only if your manual allows it — otherwise leave it for service. | Motor and drive faults need proper testing. Fixer can measure drive signals and inspect the motor, hall sensor, and related wiring before recommending replacement. |
| 3E | The control board is not receiving expected motor or inverter feedback, or a drive communication fault is preventing normal operation. | Power off, unplug the washer, and avoid stacking repeated cycles. Note whether the code appears at start, mid-wash, or spin. | A proper diagnosis can confirm whether the issue is with the motor, inverter, wiring, or control board before expensive drive parts are replaced. |
| SUD / Sd | The washer detects too many suds or foam, which can affect wash, drain, and spin performance on high-efficiency models. | Use HE detergent only and reduce the amount if you have been using regular detergent. Run a rinse and spin or tub clean cycle if your model offers one. | If SUD or Sd returns without visible suds, Fixer can diagnose the pressure system, drain path, pump, sensor, wiring, or control before parts are replaced unnecessarily. |
| 8E / 8C | A sensor or motor drive feedback fault was detected. The exact cause varies by model and may relate to drum movement or control feedback. | Reset power once and avoid overloading the drum. Run a smaller test load before trying again. | Fixer can diagnose motor feedback, sensors, wiring, drive components, and control-board output rather than replacing parts by guesswork. |
LG Washer Error Codes
| Error Code | What It Usually Means | Safe Homeowner Check | When to Call Fixer |
|---|---|---|---|
| OE | The washer is not draining correctly, or the control board does not see the water level dropping as expected during the drain step. | Confirm the drain hose is not kinked or pushed too far into the standpipe. Clean the drain pump filter if your model has an accessible filter. Do not keep restarting the cycle if water remains in the drum. | If the code comes back, Fixer can diagnose the drain pump, blockage, wiring, pressure system, and control-board output before parts are replaced unnecessarily. |
| IE / 1E | The washer is not filling with water at the rate the control board expects, or inlet flow is blocked or interrupted. | Confirm both hot and cold supply taps are fully open and inlet hoses are not kinked. Check inlet screens for sediment if you can access them safely. Pause the cycle and avoid forcing repeated starts. | If filling stays slow or the code returns, a technician can test inlet valves, water level pressure, wiring, and the control board rather than guessing at parts. |
| UE / uE | The load is unbalanced or the drum cannot reach spin speed safely. Heavy items on one side are a frequent cause. | Open the door, redistribute the load evenly, and remove very heavy single items if possible. Run a smaller test load before calling service. | If the code repeats on balanced loads, Fixer can check suspension, drum support, motor drive, and sensor feedback before the drive system is stressed further. |
| dE / dE1 / dE2 | The door lock is not engaging, not releasing, or the control board does not receive a confirmed locked-door signal. | Close the door firmly and make sure nothing is caught in the seal. Power off for one minute, then try again once. Do not force the door open while the lock is active. | If the door will not lock or unlock reliably, Fixer can test the door lock assembly, wiring harness, and control output safely. |
| LE | A motor, clutch, or drive-related fault is preventing normal drum movement. On some models this also relates to locked rotor or drive communication. | Stop the cycle, unplug the washer, and avoid repeated reset attempts. Check that the drum turns by hand only if your manual allows it — otherwise leave it for service. | Motor and drive faults need proper testing. Fixer can measure drive signals and inspect the motor, hall sensor, and related wiring before recommending replacement. |
| FE | The washer is overfilling or the control board detects too much water entering the tub for the selected cycle. | Turn off the water supply taps, cancel the cycle, and watch for active leaking at hoses or the door seal. Use the correct detergent amount for high-efficiency machines. | If overfill or leaking continues, book diagnosis for inlet valves, pressure sensing, drain path, and control-board logic before water damage spreads. |
| Sud / sUD | The washer detects too many suds or foam, often from too much detergent or non-HE detergent on a high-efficiency model. | Use HE detergent only, reduce the detergent amount, and run rinse and spin or a tub clean cycle if your model offers one. | If Sud or sUD returns without visible suds, Fixer can diagnose the drain path, pressure system, pump, sensor, wiring, or control-board output before parts are replaced unnecessarily. |
| PF | Power was interrupted or the washer detected an unstable power event during operation. | Restart once and confirm the outlet and breaker are stable. Note whether other appliances on the same circuit tripped. | If PF repeats, Fixer can check the outlet connection, wiring, control board, and power-related faults before parts are replaced unnecessarily. |
Whirlpool Washer Error Codes
Whirlpool appliance repair in Ottawa
| Error Code | What It Usually Means | Safe Homeowner Check | When to Call Fixer |
|---|---|---|---|
| F20 / LF | The washer is taking too long to fill, or inlet flow is lower than the control expects for the selected cycle. | Confirm both supply taps are fully open and inlet hoses are not kinked. Check inlet screens for sediment if you can access them safely. Cancel the cycle and avoid forcing repeated starts. | If filling stays slow or the code returns, Fixer can diagnose the inlet valve, pressure system, wiring, and control-board output before parts are replaced unnecessarily. |
| F21 / F9E1 | The washer detected a water inlet or fill-rate problem, often related to inlet valves, supply pressure, or inlet screens. | Confirm hot and cold taps are on, hoses are not kinked, and the drain hose is not siphoning water out during fill. Power off once, then try one short cycle. | Fixer can test inlet valves, water level sensing, wiring, and control signals rather than guessing at parts. |
| F02 | The washer is not draining correctly, or the control does not see the water level dropping during the drain step. | Confirm the drain hose is not kinked or pushed too far into the standpipe. Clean the drain pump filter if your model has an accessible filter. Do not keep restarting if water remains in the drum. | If the code comes back, Fixer can diagnose the drain pump, blockage, wiring, pressure system, and control-board output. |
| F05 / F3E1 | The door lock is not engaging, not releasing, or the control does not receive a confirmed locked-door signal. | Close the door firmly and make sure nothing is caught in the seal. Power off for one minute, then try again once. Do not force the door open while the lock is active. | If the door will not lock or unlock reliably, Fixer can test the door lock assembly, wiring harness, and control output safely. |
| F06 / F7E1 | A motor, drive, or communication fault is preventing normal drum movement on this electric washer. | Stop the cycle, unplug the washer, and avoid repeated reset attempts. Note whether the code appears at start, mid-wash, or spin. | Motor and drive faults need proper testing. Fixer can inspect motor feedback, wiring, and control-board drive output before expensive parts are replaced. |
| Sud / Sd | The washer detects too many suds or foam, which can affect wash, drain, and spin performance on high-efficiency models. | Use HE detergent only, reduce the detergent amount, and run rinse and spin or a tub clean cycle if your model offers one. | If Sud or Sd returns without visible suds, Fixer can diagnose the drain path, pressure system, pump, sensor, wiring, or control board. |
| F8E1 | The control is not receiving expected motor or inverter feedback, or a drive communication fault was detected. | Power off, unplug the washer, and avoid stacking repeated cycles. Do not attempt to open the motor or inverter area yourself. | A proper diagnosis can confirm whether the issue is with motor feedback, wiring, the drive system, or the control board. |
| F5E2 | A door lock or latch fault was detected that prevents the washer from continuing the cycle safely. | Close the door firmly, check the seal for debris, and power cycle once. Do not bypass the door lock. | Fixer can test the door lock, latch switches, wiring, and control-board output before the lock assembly is replaced. |
Bosch Washer Error Codes
Bosch appliance repair in Ottawa
| Error Code | What It Usually Means | Safe Homeowner Check | When to Call Fixer |
|---|---|---|---|
| E01 | The door is not closed firmly enough, or the door lock does not confirm a closed door before the cycle advances. | Close the door firmly and check the seal for debris. Power off for one minute, then try again once. Do not force the door open while a lock is active. | If E01 returns, Fixer can diagnose door switches, lock assemblies, wiring, and control interlocks before parts are replaced unnecessarily. |
| E02 | The washer is not draining correctly, or the control does not see the water level dropping during the drain step. | Confirm the drain hose is not kinked or pushed too far into the standpipe. Clean the drain pump filter if your model has an accessible filter. | Fixer can diagnose the drain pump, blockage, wiring, pressure system, and control-board output. |
| E16 | The washer is not filling within the time the control expects, or inlet flow is lower than required. | Confirm both supply taps are fully open and inlet hoses are not kinked. Check inlet screens for sediment if you can reach them safely. | If filling stays slow or the code returns, Fixer can diagnose inlet valves, pressure sensing, wiring, and control-board output. |
| E17 | A fill or water-level sensing fault was detected — the control is not receiving the pressure signal it expects during fill. | Confirm hot and cold taps are on and hoses are not kinked. Power off once, then try one short cycle. | Fixer can test inlet valves, water level sensing, wiring, and control signals rather than guessing at parts. |
| E18 | A motor, drive, or communication fault is preventing normal drum movement on this electric washer. | Stop the cycle, unplug the washer, and avoid repeated reset attempts. Note whether the code appears at start, mid-wash, or spin. | Motor and drive faults need proper testing. Fixer can inspect motor feedback, wiring, and control-board drive output. |
| E21 | The control is not detecting expected motor speed or tacho feedback during wash or spin. | Power off, unplug the washer, and avoid stacking repeated cycles. | Fixer can diagnose motor speed feedback, wiring, and control-board inputs before drive components are replaced. |
| E23 | A drain pump or drain path fault was detected — water is not leaving the drum as expected. | Clean the drain pump filter if accessible. Do not keep restarting if water remains in the drum. | Fixer can test drain pumps, obstructions, wiring, and control-board output. |
| E29 | A motor, inverter, or drive communication fault is preventing normal drum movement. | Stop the cycle and unplug the washer. Do not attempt to open the motor or inverter area yourself. | Fixer can inspect motor feedback, wiring, and control-board drive output before expensive parts are ordered. |
| E34 | The washer detected an unbalanced load that prevented a safe spin step. | Redistribute the load evenly and run rinse and spin once. Avoid single heavy items on their own. | If E34 returns on balanced loads, Fixer can diagnose suspension, shock absorbers, motor feedback, and control logic. |
| E57 | The door lock is not engaging, not releasing, or the control does not receive a confirmed locked-door signal. | Close the door firmly and make sure nothing is caught in the seal. Power off for one minute, then try again once. | Fixer can test the door lock assembly, wiring harness, and control output safely. |
GE Washer Error Codes
| Error Code | What It Usually Means | Safe Homeowner Check | When to Call Fixer |
|---|---|---|---|
| H2O / H20 | The washer is not filling within the time the control expects, or inlet flow is lower than required for the selected cycle. | Confirm both supply taps are fully open and inlet hoses are not kinked. Check inlet screens for sediment if you can reach them safely. Cancel the cycle and avoid forcing repeated starts. | If filling stays slow or H2O returns, Fixer can diagnose inlet valves, pressure sensing, wiring, and control-board output before parts are replaced unnecessarily. |
| E2 | The washer is not draining correctly, or the control does not see the water level dropping during the drain step. | Confirm the drain hose is not kinked or pushed too far into the standpipe. Clean the drain pump filter if your model has an accessible filter. Do not keep restarting if water remains in the drum. | If E2 comes back, Fixer can diagnose the drain pump, blockage, wiring, pressure system, and control-board output. |
| E4 | A fill or water-level sensing fault was detected — the control is not receiving the pressure signal it expects during fill. | Confirm hot and cold taps are on and hoses are not kinked. Power off once, then try one short cycle. Avoid overloading the drum. | Fixer can test inlet valves, water level sensing, wiring, and control signals rather than guessing at parts. |
| E22 / E23 | A motor, drive, or communication fault is preventing normal drum movement on this electric washer. | Stop the cycle, unplug the washer, and avoid repeated reset attempts. Note whether the code appears at start, mid-wash, or spin. | Motor and drive faults need proper testing. Fixer can inspect motor feedback, wiring, and control-board drive output before expensive parts are replaced. |
| E31 / E38 | The lid lock or door lock is not engaging, not releasing, or the control does not receive a confirmed locked signal. | Close the lid or door firmly and make sure nothing is caught in the seal. Power off for one minute, then try again once. Do not force the lid open while the lock is active. | If the lid will not lock or unlock reliably, Fixer can test the lock assembly, wiring harness, and control output safely. |
| Door lock / lid lock | The washer believes the lid or door is not secured, so the cycle will not advance through spin or certain wash steps. | Check for clothing caught in the seal, close the lid firmly, and power cycle once. Do not bypass the lock. | Fixer can test lid switches, lock actuators, wiring, and control-board interlocks before the lock assembly is replaced. |
| Sud / Sd | The washer detects too many suds or foam, which can affect wash, drain, and spin performance on high-efficiency models. | Use HE detergent only, reduce the detergent amount, and run rinse and spin or a tub clean cycle if your model offers one. | If Sud or Sd returns without visible suds, Fixer can diagnose the drain path, pressure system, pump, sensor, wiring, or control board. |
| PF | A power interruption or unstable supply was detected during operation. | Confirm the outlet works for another small appliance and reset the breaker once. Avoid extension cords on the washer circuit. | Repeated PF codes may indicate supply or control-board issues. Fixer can test voltage, wiring, and control power input. |
Frigidaire Washer Error Codes
Frigidaire appliance repair in Ottawa
| Error Code | What It Usually Means | Safe Homeowner Check | When to Call Fixer |
|---|---|---|---|
| E10 / E11 | The washer is taking too long to fill, or inlet flow is lower than the control expects for the selected cycle. | Confirm both supply taps are fully open and inlet hoses are not kinked. Check inlet screens for sediment if you can access them safely. Cancel the cycle and avoid forcing repeated starts. | If filling stays slow or the code returns, Fixer can diagnose inlet valves, pressure sensing, wiring, and control-board output before parts are replaced unnecessarily. |
| E20 / E21 | The washer is not draining correctly, or the control does not see the water level dropping during the drain step. | Confirm the drain hose is not kinked or pushed too far into the standpipe. Clean the drain pump filter if your model has an accessible filter. Do not keep restarting if water remains in the drum. | If E20 or E21 comes back, Fixer can diagnose the drain pump, blockage, wiring, pressure system, and control-board output. |
| E23 / E24 | A drain pump, motor drive, or control output fault is preventing normal drain or drum movement on this electric washer. | Stop the cycle, unplug the washer, and avoid repeated reset attempts. Note whether the code appears at start, mid-wash, or spin. | Fixer can test pump drive, motor feedback, wiring, and control-board signals before expensive parts are ordered. |
| E35 | The control detected an overfill condition — water level rose higher than expected during fill. | Cancel the cycle and watch for active inlet leaking. Shut off the water supply if fill continues. Use the recommended detergent amount. | Fixer can trace inlet valves, pressure switches, float systems, and control fill output rather than guessing at parts. |
| E40 / E41 | The door is not closed firmly enough, or the door switch does not confirm a closed door before the cycle advances. | Close the door firmly and check the seal for debris. Power off for one minute, then try again once. Do not force the door open while a lock is active. | If the door will not register as closed, Fixer can test door switches, latch alignment, wiring, and control interlocks. |
| E47 | The door lock is not engaging, not releasing, or the control does not receive a confirmed locked-door signal. | Close the door firmly and make sure nothing is caught in the seal. Power off for one minute, then try again once. Do not bypass the door lock. | Fixer can test the door lock assembly, wiring harness, and control output safely before the lock is replaced. |
| E52 | A motor, inverter, or drive communication fault is preventing normal drum movement on this electric washer. | Stop the cycle, unplug the washer, and avoid stacking repeated cycles. Do not attempt to open the motor or inverter area yourself. | Motor and drive faults need proper testing. Fixer can inspect motor feedback, wiring, and control-board drive output. |
| E59 | The control is not detecting expected motor speed or tacho feedback during wash or spin. | Power off, unplug the washer, and avoid repeated reset attempts. Note when the code appears in the cycle. | Fixer can diagnose motor speed feedback, wiring, and control-board inputs before drive components are replaced. |
Codes vary by model and region. When in doubt, check your model number and manual, or book service for a professional diagnosis.
Related repair services
If the code keeps returning, these service pages are the fastest way to book the right repair.
Brands we repair
Looking for brand-specific help? These links jump to our brand pages.
FAQ
Can I safely reset an error code?
Often you can power-cycle the appliance and check for obvious issues (drain hose, filter, breaker). If the code returns, professional diagnosis is recommended.
Should I keep using the appliance with an error code?
Not always. If you smell burning, see water leaking, or the unit is overheating, stop using it and call a technician.
Do you service washer error codes in Ottawa?
Yes — we service washer issues across Ottawa and surrounding areas. If the code returns after basic checks, book service.
How do I get a faster diagnosis when I call?
If possible, share the exact code, a photo of the display, the brand/model number, and what the appliance was doing when the code appeared (fill, heat, drain, spin).
Need Washer service in Ottawa?
If your washer keeps showing an error code, call Fixer for diagnosis and repair.